Our Quality

It is the policy of Leggett & Platt to supply products and services that conform to all established requirements and expectations of its customers. We are further committed to a philosophy of Continuous Quality Improvement.

L&P Home Furniture Components is LP9000-certified an ISO 90001-compliant program. The LP9000 system creates a framework for clearly defining the control of quality processes as referenced in our documented management system manual, procedures and work instructions. The Corporate Quality Assurance Department develops and maintains the Policy Manual.

Leggett & Platt operations will engage in the Continuous Improvement process to supply quality products to our customers and for improvement of our system of doing business. Continuous Improvement has four main components: focus on the customer, involvement of our employees, improvement of our processes, and improvement of the LP9000:2006 management system. Each Leggett & Platt operation will develop procedures and specific action plans for Continuous Improvement in processes and products that are important to the customer (internal and external).

The International Division of Leggett & Platt, Incorporated ("L&P") warrants the original non-consumer purchaser that these furniture components mechanisms ("components") are free from defects and workmanship and materials for three (3) years from the date of shipment to L&P's original purchaser.